I was making a purchase for another person. I looked at a ton of options before making my decision. The celeb’s leather jacket sizing chart was used. The jacket arrived to me right away. The jacket arrived in a separate packaging sleeve. Naturally, one can never be sure when buying for someone else. However, my gift was wonderfully received, and although I held my breath concerning the size, it was a perfect fit! Excellent quality, accurate sizing, and lightning-quick delivery!! Will most certainly make another buy in the future! I'm unable to comment on how returns are handled because I didn't require that choice!